With the recent increase in cybersecurity threats, many law firms are at risk of losing their data to hackers. Law firms hold sensitive data such as communication records, case information, and a myriad of documents shared with courthouses, lawyers and other legal entities.
When exposed, cybercriminals can use these data to perform ransomware attacks.
Regardless of your law firm’s size, it is imperative to work with professional IT services to ensure your data are safe. Besides data protection, IT companies provide technology management tools and support your company needs to boost productivity and streamline operations.
This post will discuss different benefits that come from working with reliable IT companies.
What Roles Do IT Companies Play in Legal Firms?
Having outdated IT infrastructure can limit your company’s ability to grow and sometimes leave you with unhappy clients. IT professionals are knowledgeable on electronic hardware, general computing, cloud services and software options, which can help improve efficiency.
Incorporating IT services in your legal firm helps with cost reduction, provides quick solutions to recurring computing issues, and can prevent cyberattacks.
The Top 5 Benefits of Managed Services for Law Firms
Although in-house IT employees can perform most IT-related duties, complex tasks may require outsourcing. This is where the managed IT services come in handy. Below are the top five reasons managed IT services are essential for your law firm.
With more law firms utilizing internet software and cloud services, safeguarding and securing legal documents can be challenging. Data breaches and hacks occurring against law firms can cause loss of sensitive information and even lead to different lawsuits filed by affected clients.
Managed IT services protect your network systems from spyware, hackers, and viruses while maintaining a fully operational network. By implementing robust and secure information policies, the IT service provider protects your firm from all forms of cybersecurity threats.
2) Automated Services
As lawyers, it’s challenging to maintain a company’s software and hardware structures for optimal performance. Conventionally, law firms perform most of their tasks manually, which consumes their productive time.
Using managed IT services, your firm will have access to legal software that can automate the filing processes. Also, it’ll be easier to conduct software repair, schedule updates, and maintain the security features. This allows your employees to handle their tasks without worrying about technical issues or interruptions.
3) Cloud Storage
Data sharing and storage are crucial in every legal company. Lawyers have limited time to peruse the traditional filing system to get a document.
Through cloud storage, law professionals can access the files from any location. Moreover, it saves them time and enhances document security.
4) Telephony & VoIP
Effective communication is key to a long-lasting and fruitful client-lawyer relationship. As such, having a reliable phone system is vital.
Managed IT services offer integrated VOIP services, ensuring that communication between the company management, employees and clients is smooth.
5) Help Desk Support
Handling technical questions while performing other office duties can be cumbersome for your employees.
IT managed services utilize technology in troubleshooting complex tasks efficiently to offset the delays and enhance your support services. Moreover, the experts conduct proactive monitoring and perform data backup.